Your privacy matters at hotjili. This Policy explains exactly what personal information we collect, why we collect it, how we use and protect it, and the rights you hold over your own data as a player on our platform.
Effective Date: 1 January 2026 · Last Reviewed: 1 January 2026These cards summarise hotjili's key privacy commitments. The full Privacy Policy below is the legally binding document and takes precedence in all respects.
hotjili collects the minimum personal information required to operate your account, process transactions, comply with Philippine AML and PAGCOR regulations, and deliver a personalised gaming experience. We do not collect data for the sake of it.
hotjili does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks. Your data is used to provide and improve the hotjili service — not to generate revenue through data monetisation.
Personal data stored by hotjili is protected by 256-bit SSL/TLS encryption in transit and AES-256 encryption at rest. Access to personal data within hotjili's systems is restricted on a need-to-know basis and subject to access logging and audit controls.
You have the right to access, correct, and in appropriate circumstances request deletion of your personal data held by hotjili. You also have the right to withdraw marketing consent at any time. hotjili responds to data rights requests within 30 days.
hotjili's data handling practices are aligned with the Republic Act No. 10173 — the Data Privacy Act of 2012 — administered by the National Privacy Commission (NPC) of the Philippines. We take our obligations under Philippine law seriously and observe them fully.
In the unlikely event of a personal data breach that poses a risk to your rights, hotjili will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC guidelines and applicable law.
This Privacy Policy ("Policy") describes how hotjili ("hotjili", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of registered players and website visitors ("you", "your", "Player") on the hotjili platform at hotjili.asia. This Policy is incorporated by reference into hotjili's Terms & Conditions. By registering an Account or using the Platform, you acknowledge that you have read and understood this Policy.
hotjili is an online casino and sports betting platform serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao and every province in between. Operating a platform of this nature requires collecting and processing personal data for a range of legitimate and legally required purposes: opening accounts, verifying player identity, processing GCash and Maya payments, fulfilling anti-money laundering obligations, and maintaining the security and integrity of the Platform.
This Policy applies to all personal data collected through the hotjili website (hotjili.asia), its mobile-optimised interface, live chat and support communications, and any other channel through which a Player or visitor interacts with hotjili. It does not apply to third-party websites or services that may be linked from the Platform, which operate under their own separate privacy policies.
This Policy is drafted in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) of the Republic of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable international data protection standards exceed Philippine requirements, hotjili endeavours to meet the higher standard.
hotjili acts as the Data Controller in respect of the personal data processed under this Policy. The Data Controller is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out lawfully, fairly, and transparently.
For data privacy enquiries, access requests, correction requests, or complaints, you may contact hotjili's Data Privacy Officer through the contact details provided in Section 16 of this Policy.
hotjili collects the following categories of personal data from Players and website visitors. The specific data collected from you depends on how you interact with the Platform and the services you use.
| Category | Data Elements | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration; KYC verification |
| Contact Data | Mobile number, email address, mailing address | Account registration; support interactions |
| Identity Document Data | Government ID type and number, ID images (passport, driver's licence, UMID, SSS, voter's ID) | KYC verification; withdrawal processing |
| Financial Data | GCash number, Maya number, bank account details, USDT wallet address, deposit/withdrawal transaction records | Payment processing; AML compliance |
| Gaming Activity Data | Game session logs, bet history, win/loss records, game preferences, bonus usage, wagering records | Platform use; responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps, session duration | Platform use; security monitoring |
| Communications Data | Live chat transcripts, support email content, internal notes from support interactions | Customer support |
| Preference Data | Language preference, marketing consent status, notification preferences, responsible gaming settings | Account settings; marketing and compliance |
hotjili collects personal data through the following means:
hotjili processes your personal data only where a lawful basis for processing exists. The following table sets out the primary purposes of hotjili's data processing and the corresponding legal basis under the Data Privacy Act of 2012:
| Processing Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, contact, preference data | Contract performance |
| Age verification and KYC compliance | Identity, document data | Legal obligation (PAGCOR / AML Act) |
| Payment processing — deposits and withdrawals | Financial, identity data | Contract performance; legal obligation |
| Anti-money laundering and fraud prevention | Identity, financial, gaming activity data | Legal obligation (RA 9160 as amended) |
| Responsible gaming monitoring and intervention | Gaming activity, preference data | Legal obligation; legitimate interest |
| Platform security and fraud detection | Technical, gaming activity data | Legitimate interest |
| Customer support | Identity, contact, communications data | Contract performance |
| Personalisation of game recommendations | Gaming activity, preference data | Consent / legitimate interest |
| Marketing and promotional communications | Contact, preference data | Consent |
| Regulatory reporting to PAGCOR / NPC / AMLC | Identity, financial, gaming activity data | Legal obligation |
| Platform analytics and service improvement | Technical, gaming activity data (aggregated/anonymised) | Legitimate interest |
hotjili does not sell or rent your personal data. hotjili may share personal data with the following categories of third parties, strictly to the extent necessary for the purposes identified in this Policy:
hotjili shares necessary identity and financial data with GCash (Mynt), Maya (Paymaya Philippines), BDO Unibank, Bank of the Philippine Islands, Metrobank, 7-Eleven Philippines (Cliqq), and Coins.ph to process your deposits and withdrawals. Each of these payment providers operates under its own privacy policy and applicable BSP regulations.
hotjili uses third-party KYC verification service providers to verify the authenticity of identity documents submitted as part of the account verification process. These providers receive only the minimum data required to perform verification services and are contractually required to maintain confidentiality.
hotjili is required by law to share information with Philippine regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies where required by a valid legal order or warrant. hotjili will not disclose personal data to government bodies beyond the extent required by applicable law.
hotjili uses third-party cloud hosting, security, analytics, and platform infrastructure providers to operate its services. These providers process personal data only as data processors acting under hotjili's instructions and are bound by data processing agreements that require them to implement appropriate security measures and to process data only for the specified purpose.
Certain game providers whose titles are available on the hotjili Platform may receive limited technical and gaming activity data (such as session identifiers and bet data) for the purpose of operating their games within the Platform. Game providers do not receive your full identity or payment information.
Certain third-party service providers used by hotjili — including cloud infrastructure providers and game providers — may be located outside the Philippines. Where personal data is transferred to countries that do not provide a level of data protection equivalent to that of the Philippines, hotjili implements appropriate safeguards, including:
By using the hotjili Platform, you consent to the transfer of your personal data to the extent described in this Policy, subject to the safeguards set out above.
hotjili retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following general retention periods apply:
Where personal data is no longer required for any legitimate purpose and no legal hold applies, hotjili securely deletes or anonymises the data.
hotjili implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These include:
hotjili uses cookies and similar tracking technologies on the Platform to ensure proper functionality, maintain login sessions, detect fraud, and analyse Platform performance. The following categories of cookies are used:
You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies may prevent you from logging in to your Account or using core Platform features. hotjili does not use third-party advertising cookies or cross-site tracking technologies.
The hotjili Platform is strictly for individuals aged 21 and above. hotjili does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated Account.
If you believe that a person under the age of 21 has registered an Account with hotjili or provided personal data to us, please notify us immediately through the contact details in Section 16 so that we can take appropriate action.
Under the Data Privacy Act of 2012 and hotjili's own privacy commitments, you have the following rights in respect of your personal data:
To exercise any of these rights, please contact hotjili's Data Privacy Officer using the details in Section 16. hotjili will respond to rights requests within 30 calendar days of receipt. We may request identity verification before processing a rights request to ensure we do not disclose data to an unauthorised person.
Note that certain rights are subject to exceptions — for example, the right to erasure does not override hotjili's legal obligation to retain transaction records for anti-money laundering compliance purposes.
With your prior consent, hotjili may send you promotional communications about hotjili's games, bonuses, sports betting markets, and other Platform features via SMS and email. These communications are sent only to players who have opted in during Account registration or who have separately subscribed to receive them.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent will be processed within 7 business days. Please note that transactional and service communications — such as Account confirmation messages, OTP codes, withdrawal notifications, and responsible gaming alerts — are not marketing communications and will continue to be sent regardless of your marketing consent status, as they are necessary for the performance of your Account contract or to meet legal obligations.
The hotjili Platform may contain functional integrations with third-party services — such as payment gateways (GCash, Maya), game providers (JILI Gaming and others), and identity verification providers. When you interact with these services within the Platform, your data may be processed by those third parties in accordance with their own privacy policies.
hotjili is not responsible for the privacy practices of third-party service providers. We recommend that you review the privacy policies of third-party services before interacting with them. This Policy covers only data collected and processed directly by hotjili.
hotjili may update this Privacy Policy from time to time to reflect changes in applicable law, NPC guidelines, our data processing practices, or the services we offer. When we make material changes to this Policy, we will notify registered Players via the email address or mobile number on their Account prior to the change taking effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision.
We encourage you to review this Policy periodically. Continued use of the hotjili Platform following notification of changes to this Policy constitutes your acceptance of the updated Policy. If you do not accept the updated Policy, you must discontinue use of the Platform and may close your Account.
For any privacy-related enquiry, data rights request, or complaint, please contact hotjili's Data Privacy Officer using the following contact information. Please note that email addresses are displayed as plain text and are not hyperlinked:
Your personal data is protected. Your transactions are encrypted. Your rights are respected. Now that you know how hotjili handles privacy, experience the platform built specifically for Filipino players — 500+ games, GCash payouts, live dealer tables, and sports betting on PBA and beyond. 21+ only.
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